Can AI Help Workplace Mental Health Crisis? World Mental Health Day

The global survey of 12,000 people found:

  • 8 in 10 workers (80%) want a robot as their therapist or counsellor
  • 83% want their company to provide technology like AI and chatbots to support their mental health – as three-quarters (76%) don’t think their employer is doing enough
  • 68% would prefer to talk to a robot over their manager about stress and anxiety at work
  • 75% say AI has already helped their mental health at work through access to information, automation, and better prioritisation

Experts Comments

October 09, 2020
Richard Petley
Senior Vice President, Technology
Oracle UK & Ireland
Mental health has taken on a whole new meaning this year as we have experienced a worldwide shift in how we live and work. This has taken its toll. In a recent study, 70% of employees report 2020 being the most stressful year ever, with 78% saying the pandemic has negatively affected their mental health. This is not something we can ignore, and companies need to work together to find solutions. Oracle’s survey revealed that over 80% of people would prefer to speak to a robot therapist than .....Read More
Mental health has taken on a whole new meaning this year as we have experienced a worldwide shift in how we live and work. This has taken its toll. In a recent study, 70% of employees report 2020 being the most stressful year ever, with 78% saying the pandemic has negatively affected their mental health. This is not something we can ignore, and companies need to work together to find solutions. Oracle’s survey revealed that over 80% of people would prefer to speak to a robot therapist than people, so it’s vital we look at ways to integrate technology solutions into the way we support employees and their mental health. AI powered therapists are seen as confidants who provide a ‘no judgement’ zone for employees. It is unlikely that we will all turn to robot therapists tomorrow, but what technology can do is help relieve stress immediately by giving access to information, by automating tasks and by helping us prioritise better. In a world where it can feel more that we are living where we work - instead of simply working from home - managing mental health must continue to be a priority. Technology can certainly help.  Read Less
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