On Tuesday, Facebook has announced that the introduction of carts to WhatsApp. With the new feature, users will be able to browse a catalog, select multiple products and send the order as one message to the business. This will make it simpler for businesses to keep track of order inquiries, manage requests from customers and close sales.
Experts Comments
This move by Facebook and WhatsApp is a clear indication of where consumerism is heading.
This move by Facebook and WhatsApp is a clear indication of where consumerism is heading and what consumers of the future will look like. They want instant access and the ability to make purchases on the platforms which they are comfortable with. Therefore, fraud prevention, as well as user awareness, has to underpin it all - because no doubt cybercriminals will be waiting in the wings and adapting their tactics to infiltrate these channels.
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@Javvad Malik, Security Awareness Advocate, provides expert commentary for "dot your expert comments" at @Information Security Buzz.
"Customers can inadvertently send sensitive personal information through insecure mechanisms...."
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@Javvad Malik, Security Awareness Advocate, provides expert commentary for "dot your expert comments" at @Information Security Buzz.
"Customers can inadvertently send sensitive personal information through insecure mechanisms...."
#infosec #cybersecurity #isdots
https://informationsecuritybuzz.com/expert-comments/expert-on-facebook-introduces-whatsapp-carts