Krebs on Security is reporting Kimpton Hotels on Wednesday formally acknowledged that malware found on payment terminals in many of its hotels and restaurants may have compromised credit/debit cards of guests who patronized the properties in the first half of this year. Shane Stevens, VASCO Data Security Director of Omni-Channel Identity and Trust Solutions commented below.
Shane Stevens, Data Security Director of Omni-Channel Identity and Trust Solutions at VASCO:
“Seriously, who is not next? The fraudsters are hitting every industry hard and the travel Industry is no exception. Hotels, airlines and car rental agencies need to stop kidding themselves, learn from other industries, and make cyber security a priority. Point-of-sale (POS) -based malware has driven most of the credit card breaches across so many industries already. As organizations address this Point-of-Sale issue, fraudsters are already looking at which attack vectors to hit in mobile. Their service providers shouldn’t create digital keys and other mobile conveniences until they can better protect their client companies and consumer customers across all channels. Trust is an absolute must in order to build and maintain loyal customers. The journey starts with understanding and leveraging the advancements in anti-fraud technology that can both amplify the customer experience and protect the financial lives of current customers and future ones yet to come.”