Macy’s has confirmed to marketing industry media outlet MediaPost that its eCommerce data was breached.  A OneSpan expert offers comments in response.

John Gunn, CMO at OneSpan:

“Macy’s declaration that they have added additional security measures as a precaution is like saying you have added fire extinguishers after the building has burnt to the ground. Private citizens have no way of knowing if the firms that they have trusted are implementing proper security measures and the frequency with which breaches continue to occur would indicate that this is not the case. Most firms implement necessary security, such as multifactor authentication, but additional regulation is needed to ensure that all of them do.”

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