Author: Alastair Pooley

Over the last decade, there has been a significant shift in how we work. The explosion of cloud and “as-a-service” technologies has made it easy for anyone within an organisation to both purchase and use preferred applications, often without intervention from IT. Whilst many cloud tools enable enhanced levels of sharing and collaboration, an improvement which has transformed how we all work, it has also affected the dynamic between meeting user needs and ensuring IT department control. This has led to a massive increase in access to technologies not provided by IT, which brings additional challenges to any business wanting…