Right now, it’s challenging to look forward to what 2021 will bring with any degree of clarity – even from a business context. Covid-19 has already altered nearly every aspect of how organisations operate; from the distribution of workforces, to the movement of almost all customer interactions online, the business world has completely turned on its head. One thing we do know is that these changes have dramatically accelerated digital initiatives across industries. Technologies to help productivity and business continuity have flourished. Whether it is bringing on new collaboration tools or moving critical infrastructure and applications to the cloud, IT…
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