Can you buy reputation? Sure you can—who hasn’t clicked on a 5-star item on Amazon with hundreds of (questionably real) reviews? But in times of crisis, that’s a much harder sell. How will you handle a crippling cyber attack? Have you done all you can to minimize the chances? Are you prepared when it’s not a matter of if but when? What’s at stake for your business Damage to your reputation can cause a severe blow to your business. The setback is often financial, accompanied by a deluge of negative press. Your stock price might drop, your customers might drop…
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