Fortra threat intelligence analysts are tracking AI vishing-as-a-service offerings by the threat actor group PlugValley that include spoofing capabilities, custom prompts, adaptable agents, and more. AI is widely suspected across the cyber community to be the catalyst in vishing’s ballooning volume, providing criminals with the tools and, most importantly, the human touch needed to target victims with believable campaigns. With PlugValley’s AI bot, bad actors can purchase a subscription that will create a customized script, execute the call with a voice of their choosing, and complete the task they have instructed, whether it be collecting banking information, a one-time passcode,…
