Digitalisation and the immense surge of eCommerce is fostering a dramatic increase in online fraud, particularly authorised push payment fraud (APP). And, with this comes an important question: Who should be liable? Just over the past year there has been a global crisis around scams and financial fraud, as seen in recent research: This is made more complex when taking into account the numerous versions of fraud, and where they could stem from, such as online and social media platforms. Consequently, this explosion in fraud is forcing big banks and, now, big tech to re-evaluate who is responsible for the…
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