Technology downtime is an unavoidable reality. Globally, online downtime is estimated to cost companies $400 billion per year. Whether it stems from human error, software bugs, acts of nature, or scheduled maintenance, it happens. Regardless of the cause, the repercussions can be devastating. Operations can grind to a halt, productivity plummets, revenue streams slow down, and a brand’s reputation can suffer severe and lasting damage. Unexpected failures are inevitable, even more so as our IT environments become more distributed, diverse, and complex. Organisations can, however, take back control and significantly minimise the risks they face by building resilience into the…
