Expert Reaction On CouchSurfing Investigates Data Breach

CouchSurfing is investigating a security breach affecting 17 million users. The CouchSurfing data is currently being sold for $700 on Telegram channels and hacking forums. As part of our expert comment series, the cybersecurity expert reacted below on this breach.

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Chris Hauk
Chris Hauk , Consumer Privacy Champion
InfoSec Expert
July 24, 2020 8:06 am

While the CouchSurfing breach doesn\’t appear to have included password information (meaning hackers won\’t be able to use the information to attempt to access users\’ accounts on other sites and services), the breach does still present a threat to users\’ online privacy. Bad actors can use the email addresses to flood users\’ inboxes with spam emails, some of which will most surely include malicious links and attachments. Users should always be wary of clicking links or opening attachments in any emails, even those appearing to be from your personal contacts.

Last edited 2 years ago by Chris Hauk
Javvad Malik
Javvad Malik , Security Awareness Advocate
InfoSec Expert
July 24, 2020 8:05 am

Organisations need to have layered controls – this means having security controls that make it difficult for attackers to gain access, as well as having detection and response controls that can help identify and respond to any attacks that are successful so that remedial actions can be taken in a quick manner. Along with technical controls, this means having good procedures in place, as well as providing security awareness and training to all employees so that they act as an extension to the security team in helping defend and detect attacks.

Last edited 2 years ago by Javvad Malik
Jake Moore
Jake Moore , Cybersecurity Specialist
InfoSec Expert
July 24, 2020 8:04 am

This price tag seems a little high for data without password details, however, leaked information has a high value in its initial week, before it is mainstream. Once the affected users are made aware of the breach, and the heightened risk of phishing emails, the price will drop as the click-through rate decreases.

Anyone with an account must be vigilant to current phishing emails purporting to be from CouchSurfing or their connected partners. It would also be a good idea to change the password – or, if the account is not used any more – it would be a good idea to close it completely. Far too many accounts become dormant online, and if these accounts are connected to reused passwords, users are at further risk of attacks elsewhere.

Last edited 2 years ago by Jake Moore
Chloé Messdaghi
Chloé Messdaghi , VP of Strategy
InfoSec Expert
July 24, 2020 8:02 am

The good news is that they are aware of the situation, were forthcoming, and got help – both from law enforcement and cyber experts. It’s interesting and more concerning that the passwords weren’t shared. In this year of social activism, resources like CouchSurfing can be invaluable. Might it be that the bad actors wanted to get lists of people couch surfing around specific events such as protests? Perhaps they’ll go back to CouchSurfing for payment to hold off on the release of passwords, but if not, there are potentially both privacy and personal liberty/freedom of expression issues at play here.

Last edited 2 years ago by Chloé Messdaghi
Saryu Nayyar
Saryu Nayyar , CEO
InfoSec Expert
July 24, 2020 8:01 am

The release of information from the popular CouchSurfing website is of some concern to their millions of users. While it\’s fortunate that user passwords weren\’t compromised, the millions of active email addresses are still useful for spam and scam lists. Information on how the attack happened hasn\’t been released, but it seems likely from the volume of data and what was in it that attackers gained access to an exposed database backup. If that\’s the case, they\’ll need to review their process for storing backups and make sure they have the tools in place to secure them.

Last edited 2 years ago by Saryu Nayyar
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