Expert Opinion on Get Safe Online Ticketing Fraud Report

There is 55% increase in online fraud in 2015 because of social media postings according to new research conducted by Get Safe Online. Here to commnet on this news is John Grimm, Director at Thales e-Security.

John Grimm, Director at Thales e-Security:

“Unfortunately, as e-tickets become more common, so does the risk of fraud. Without proper safeguards, e-tickets are much easier to replicate and fake than the traditional printed tickets and event organisers increasingly face the reoccurring issue of balancing user convenience with security. As more fans fall victim to fraud, it’s never been more important to look at how event organisers can reduce the risk and ensure tickets are valid and with their rightful holder.

We can take a leaf out of the airline industry to see how this can be achieved. Since the introduction of electronic boarding passes, security has had to a priority. By utilising digital signatures for boarding pass barcodes, their integrity and authenticity can be validated. This helps protect customers against forgery and enables validation upon check-in. Private signing keys underpin the security of the entire system and when these keys are properly managed and secured, would-be criminals are unable to fraudulently assume the identity of the signing airline and issue what appear to be legitimate tickets. Such methods will help event organisers tackle this growing issue of ticket fraud.”

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