Science fiction writers have long told of great upheaval as machines replace people. Now, so is research firm Gartner. The difference is that Gartner, which provides technology advice to many of the world’s largest companies, is putting in dates and recommending immediate courses of action.
The job impacts from innovation are arriving rapidly, according to Gartner. Unemployment, now at about 8%, will get worse. Occupy Wall Street-type protests will arrive as early as next year as machines increasingly replace middle-class workers in high cost, specialized jobs. In businesses, CIOs in particular, will face quandaries as they confront the social impact of their actions.
Machines have been replacing people since the agricultural revolution, so what’s new here?